Loomis AI Multi-Channel Support Platform
Have a quick look at what we doInteractive Tour

Make every customer
conversation count

The next generation AI-native support platform for messaging, lead capture, and live team handoff.

Run your entire support operations from one unified system — powered by Loomis Engine

Trusted by 200+ growing businesses

SYNAPSE
VELOCITY
ORBITAL
NEXUS AI
HYPERION
AURA LABS
PRISM
VERTEX
SYNAPSE
VELOCITY
ORBITAL
NEXUS AI
HYPERION
AURA LABS
PRISM
VERTEX
< 2 seconds
Average support response time¹
“Loomis handled over 80% of our incoming customer tickets on day one. Our support team can now focus exclusively on high-touch enterprise clients.”
JMG GROUP
Adam Boyer
Adam Boyer
— CCO & COO, JMG Financial Group
HOW IT WORKS
01

Deploy your first
bot in minutes

Connect your Telegram, Instagram, or Facebook channel — Loomis registers webhooks automatically and your bot is live without writing a single line of code.

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02

Train your bot on
your knowledge base

Upload your PDFs, manuals, and FAQs. Loomis parses every document and grounds every response in your exact content — no hallucinations.

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03

Turn post comments
into private chats

When someone comments on your Instagram or Facebook posts, Loomis posts a reply and sends them a direct message with the link or details they asked for. You can set it to trigger on specific keywords or answer every new comment.

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04
04HUMAN HANDOFF
COLLISION SHIELD ACTIVE
9:41Loomis AIDirect Chat · ActiveCUSTOMERNeed custom SLA for 50 seats?⚡ High Intent: 99%CUSTOMERCan I speak with a person?Loomis AI · Routing to specialist...Type a message...🔒 1-on-1 LockedCustomerSJSarahMVMarcus✕ BlockedERElena✕ Blocked
100% Collision-Free•1 Active Owner•Zero Cross-Talk

Seamless handoff to
your human team

When a conversation needs a human touch, Loomis queues it instantly. Your agents claim, respond, and resolve — all from one unified portal, across every channel.

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05
05REAL-TIME ATTRIBUTION
$15k$10k$5k+$7,600+$4,500+$2,100Track every sale back to the chat that started it
Live Multi-Channel Attribution
AUTOMATED CRM SYNC

See which channel
actually makes you money

Loomis connects every closed sale back to the conversation that started it. You see response speed, captured buyers, and revenue per channel without pulling exports from three different apps.

See plans & pricing
Comment Automation

Public comments toprivate DMs inmilliseconds

Stage 01: Public Thread InteractionInstagram • Facebook
marcus.k2m ago

Can someone send me the pricing for the team plan? Looking to migrate 10 agents.

LoomisAuthorJust now

@marcus.k Just sent the complete 10-seat pricing matrix and volume discounts directly to your inbox. Check your DMs.

Stage 02: Private Direct MessageMeta Graph Private Reply
Loomis Direct Message
To @marcus.k • Delivered via Meta Graph

Hey Marcus! Here is the custom 10-agent pricing matrix you requested on our post:

Pro Team Matrix (10 Seats)
Includes unlimited bots, Telegram, IG & FB
Open Matrix →
BUILT DIFFERENTLY

Why high-growthbrands chooseLoomis

Most chatbots are rigid decision trees or charge per follower. Loomis gives you full-funnel intelligence from first comment to closed ticket.

Zero Follower Penalties

Pay strictly for AI replies and message credits. Your monthly invoice never multiplies just because your social following goes viral.

Trained on Real Knowledge

Grounded on your actual PDFs, Notion docs, and FAQs — delivering accurate, context-aware answers instead of robotic scripted trees.

One Unified Brain

Deploy identical memory and tone across Instagram, Facebook, Telegram, and your website from one single command center.

Modern growth team collaborating on customer operations
Autonomous Customer Operations
Built for modern e-commerce & multi-channel teams
0 Follower Surcharges

Simple pricing,
no surprises

Try it free, upgrade when you're ready. Every plan includes
multi-bot routing, comment automation, and 24/7 AI replies.

Free trial

Try Loomis on your own channels before you pay. No card needed.

Free
  • 1 AI Bot persona
  • 2 Connected Channels (Telegram, IG, FB)
  • 50 AI messages, one-time trial
  • 1 Comment trigger per channel
  • 3 Knowledge Docs per bot
  • 1 Agent seat for human handoff
  • Basic analytics dashboard
Start free trial
MOST POPULAR

Pro

For growing teams requiring multi-bot capabilities and higher volume.

$19/month
  • 3 AI Bots with custom personas
  • 8 Connected Channels
  • 2,500 AI messages / month
  • 5 Comment triggers per channel
  • 10 Knowledge Docs per bot
  • 3 Agent seats with unified live queue
  • Priority email & live chat support
Get Pro

Enterprise

Custom high-volume architecture for established organizations.

Custom
  • Unlimited AI Bots
  • Unlimited Channels & Webhooks
  • 10,000+ AI Messages / month
  • Unlimited Comment triggers
  • Unlimited Knowledge Docs
  • White-label & sub-client accounts
  • 24/7 SLA & Dedicated account manager
Talk to sales

Need more credits mid-billing cycle? Credit packs start at $5 for 500 messages and never expire.

Learn the how and why
of Loomis in 15 minutes

Schedule 1-on-1 with us. We'll walk
you though your first bot experience.

Book a Live Demo

Get your questions answered
by a member of the Loomis team

Have custom requirements? or
high-volume messaging needs?

Talk to the team